Refund Policy – DigitStorie

Last updated: 18/11/2025

At DigitStorie.com, we offer digital products that are delivered instantly after purchase. Because of the nature of digital items, all sales are considered final. However, we may offer refunds in specific cases outlined below.

1. Non-Refundable Purchases

Since all products are digital and downloadable, we do not issue refunds after the files have been accessed or downloaded.

2. Refunds May Be Granted For:

• Duplicate purchases made by mistake
• Incorrect product delivered due to a system error
• Technical issues preventing access to the product (if confirmed and unresolved)

3. How to Request a Refund

To request a refund, please contact us within 7 days of your purchase:

Email: support@digitstorie.com

4. Refund Eligibility Requirements

To process your request, we may require:

• Order number
• Email used for the purchase
• Description of the issue

5. Unauthorized Sharing

Sharing, reselling, or distributing our digital products without permission will result in denial of refunds and possible legal action.

6. Contact Us

If you have any questions, contact us at:

• Email: support@digitstorie.com
• Website: https://digitstorie.com